Support

Questions, bugs, billing, or account help — we read every message.

Common questions

Is this real-money gambling?

No. PokerGTO Trainer is an educational simulation. All chips and currency are virtual, there is no real-money play, and there are no cash payouts.

Do I need an account?

You can practice as a guest. An account syncs your bankroll, rank, and stats across devices, and is required to host or join custom multiplayer tables.

I didn't get my confirmation or password-reset email.

Check spam first. Emails can take a couple of minutes. If it still hasn't arrived, email us and we'll confirm your account manually.

My multiplayer table stalled.

Live multiplayer is in beta. Reload the table page — the hand resumes from the last confirmed state. If it persists, email us with the table name.

How do I delete my account or data?

Email us from your account address and we'll remove your account and associated data.

PokerGTO Trainer is an educational poker training simulator — not gambling, and not for use during real-money play. See our Terms and Privacy Policy.